Privacy Policy for LaundryWhiz Driver

1. Introduction

This Privacy Policy specifically addresses the data collection and usage practices for operators using the LaundryWhiz Driver App. By using the App, you agree to the collection and use of information in accordance with this policy.

2. Location Tracking - Critical Notice

To ensure efficient logistics and real-time order tracking for customers, the LaundryWhiz Driver App collects and tracks your location data.

• Background Location: The App collects location data even when the app is closed or not in use, to track the progress of active deliveries and provide customers with real-time ETAs.
• Usage: This data is essential for assignning orders, providing navigation, and verifying deliveries.

3. Information We Collect

3.1 Professional Information

• Name, Phone Number, and Email
• Driver Profile Picture
• Vehicle Information (where applicable)

3.2 Device & Log Data

• Device model and operating system
• IP address and connection logs
• App performance metrics (via Firebase/Crashlytics)

4. Third-Party Integrations

We use the following third-party services:

• Google Maps: For route optimization and navigation.
• OneSignal: To send you notifications about new orders and status changes.
• Stripe: To manage payout information and financial transactions.

5. Data Disclosure

Your name, location, and contact information are shared with:

• Customers: To allow them to track their laundry pickup or delivery.
• Vendors: To coordinate order fulfillment.
• Law Enforcement: If required by law.

6. Security

We prioritize the security of your professional and location data. All data transmission is encrypted using industry-standard protocols.

7. Contact Support

For any privacy-related concerns, please reach out to our driver support team:

• Email: info@laundrywhiz.uk
• Phone: +91 81284 44812