Privacy Policy for LaundryWhiz Vendor

1. Overview

This Privacy Policy outlines how LaundryWhiz handles data for laundry facility owners, managers, and staff using the LaundryWhiz Vendor App.

2. Business Information Collected

We collect information necessary to manage yours business operations on our platform:

• Business Identity: Store name and contact information.
• Operational Data: Pricing lists, service availability, and order processing logs.
• Employee Data: Names and roles of staff members accessing the app.

3. Usage of Data

Vendor data is used to:

• Display your services to customers in the Customer App.
• Synchronize order statuses between customers, drivers, and your facility.
• Provide analytics on business performance and order volume.
• Send operational alerts via push notifications.

4. Data Sharing

We share operational data with:

• Customers: Information about order status and shop details.
• Drivers: Necessary pickup/delivery details to fulfill orders.

5. Security and Access Control

We provide various access levels for staff members. Owners are responsible for managing employee access within their organization. All administrative data is encrypted and backed up regularly.

6. Third Party Services

The Vendor app utilizes:

• OneSignal: For real-time order alerts.
• Firebase: For core app infrastructure and database synchronization.

7. Contact

For administrative inquiries or data removal requests:

• Email: info@laundrywhiz.uk